The Retail Conference

America Square Conference Centre, 17 Crosswall, London, EC3N 2LB, UK
22nd September 2010
8:00am - 5:00pm
The Retail Conference 2010
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0844 4145153


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2009 Conference Review
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2008 Conference Review
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2007 Conference Review
2007 Attendee Feedback

Sponsors of The Retail Conference 2010


Details of sponsors who have confirmed involvement for The Retail Conference 2010 are listed below, please click on the links for more details:

Conference Organiser - Retail Acumen

Conference Sponsor - K3, The Retail People

Conference Sponsor - E-mphasis: Online Marketing | Internet Visibility

Conference Sponsor - CTS Retail

Conference Sponsor - Service Management Group

Conference Sponsor - emnos

Conference Supporter - Retail Trust

Conference Supporter - Skillsmart Retail

The Retail Conference 2010 - About our Sponsors


The Retail Conference would never be possible without the generosity of our sponsors. Their sponsorship covers the costs of the event so that we can continue to offer the event FREE to retailers.

The Retail Conference was the first event of its type to be offered FREE and we're delighted to now see other events following in our footsteps to the benefit of you, the delegates!

Another unique feature of The Retail Conference is that our sponsors have exclusivity in their primary field of business activity - meaning that delegates get to speak to a range of providers without being swamped with just one message, and meaning that sponsors can be open and honest with delegates - knowing their business information won't end up in the hands of their competition.

Which leads us onto yet another unique feature of The Retail Conference - we only allow a limited number of non-retail attendees (outside of the sponsor-delegates). The reason for this is twofold:
  1. If delegates are predominantly retailers this makes for better networking and discussion for the primary audience (retailers) and avoids an environment that is more focused on selling than learning, sharing and networking...
  2. Sponsors have power of veto of these non-retailer delegates if they are deemed to be competitive in their primary field of business activity. This further securing their confidence that if they share their materials either at the event, or afterwards by way of delegate download, then their competitors will not have ready access to it.

Conference Organiser - Retail Acumen


Conference Organiser - Retail AcumenRetail Acumen: Trusted Experts, Exceptional Results

- Improving Margins - Reducing Costs - Delivering Excellence in Retail -

Retail Acumen offers retailers access to expert retail consultants and practitioners, either in a consulting or an interim management capacity.

The Retail Acumen team all possess many, many years of practical, hands-on retail experience and work with retailers on either a consultancy or interim basis to identify and capitalise on the opportunities within their business for improved efficiencies and performance.

If you wish you could find consultants who:
  • Offer Real World Retail Expertise
  • Have Proven Results
  • Provide Fresh Insights
  • Deliver Pragmatic Solutions
Retail Acumen tick all the boxes!

A fresh approach: A fresh pair of eyes...
  • Could you benefit from a new perspective?
  • A second opinion?
  • Someone to bounce your ideas off?
With a fresh pair of eyes we'll help you review what you're working on, offer you our feedback, our thoughts, and some fresh insights.

Contact us on 0844 4145153 to find out how we can help you to make a real difference in your business.

www.retailacumen.com

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Conference Sponsor - K3: The Retail People


Conference Sponsor - K3: The Retail PeopleK3 deliver multi-channel solutions based on Microsoft technology to retailers helping them create joined up shopping experiences for their customers whether they choose to buy on-line, direct or in-store.

Our solutions are modular - meaning you can build your business at the pace you want, without disruption to your current operation. K3 offer swift ways to better your business across:
  • EPOS
  • Retail CRM
  • Merchandise Management
  • E Commerce
  • Back Office
  • Warehousing & Distribution
  • Call Centres
  • Loss Prevention
  • Financials
  • Kiosks
  • Pricing & Promotions
  • HR & Payroll
  • Mobile
  • Staff Scheduling
  • Business intelligence
With more than 25 years experience in delivering business solutions, K3 have grown to become the UK's leading supplier of Microsoft Dynamics in retail. As a Gold Level Partner, we offer a clearly defined roadmap and a product with a proven track record that is backed up by a $2 billion annual investment.

Customers that have benefited from a K3 retail solution include: Alliance Boots, Agent Provocateur, American Golf, Booths Supermarkets, Carpetright, Clinton Cards, Dobbies Garden Centres, Dreams, Gamestation, Gieves & Hawkes, GIVe, Jigsaw, Kiddicare, Leekes Department Stores, National Gallery, Rugby Football Union, Ryman the Stationers, Shoon, Smyths Toys, Space NK, Steinhoff and The White Company.

For more information visit www.theretailpeople.com

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Conference Sponsor - E-mphasis: Online Marketing | Internet Visibility


Conference Sponsor - E-mphasis: Online Marketing | Internet VisibilityE-mphasis: 'to accent the appearance of; make something on the internet more significant or important.'

Providing a range of online marketing services, E-mphasis are experts in their field. With guaranteed results and an honest, consultative approach, your online marketing will be in safe hands.

E-mphasis provides all online marketing services, email marketing and search engine optimisation to The Retail Conference - and the fact that the only contact with delegates before the event is via internet and email communications is testament to their ability.

Within 10 years over 90% of ALL purchases will be made on, or influenced by, the Internet.

Give your marketing the right E-mphasis

To find out more visit the E-mphasis website.

www.e-mphasis.com

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Sponsor - CTS Retail


Sponsor - CTS RetailCTS deliver hardware, software and support services to retailers. We have over 25 years experience of working with innovative and exciting companies, 2009 has given retailers serious challenges to meet and we are working in every area of our business to enable them do this.

Hardware is delivered through EPOS Partners, visit our web store at www.epospartners.co.uk

Business consultancy, installation, training and software product enhancements from our in-house team of software engineers are also offered with full time support from our help desk, handling enquiries 364 days a year both in the UK and the USA.

By investing in technology and research and development and by employing personnel with superior knowledge and experience of both the Retail market and technology we aim to ensure that you meet and exceed the exacting demands of the consumer, your customer.

CTS-Retail - the independent alternative that delivers
www.cts-retail.com

Cervello - Pay Per Transaction POS


We are a software reseller for Microsoft RMS and Microsoft Dynamics POS 2009 and have our own newly released product, Cervello. Cervello delivers everything you would expect from a 21st Century retail solution with no capital expenditure and a unique 'pay per transaction' model. Find out more at cervello-pos.com

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Conference Sponsor - Service Management Group


Conference Sponsor - Service Management GroupService Management Group (SMG) has a singular focus: providing actionable analysis that improves the customer experience. We measure the customer and employee experience for global retail, restaurant and service brands at over 90,000 locations in 49 countries. As a result, we’ve created the largest comparative database of retail interactions in the world...

More details about Service Management Group will be published soon, for the time being however please visit the website at www.smg.com

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Conference Sponsor - emnos


Conference Sponsor - emnosDelivering customer-centric growth

emnos get you closer to your customers using multiple sources of insight to guide strategic, actionable recommendations.

Integrated within the emnos offering are tools and technologies to implement these recommendations successfully and bring real commercial and customer benefits.

We have expertise and practical experience in each of these areas - in various consumer-based industries - all under one roof.

To learn more about our service offering please visit the website at www.emnos.com

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Supporter - Retail Trust


Supporter - Retail TrustRetail Trust is the national retail charity, with the aim to provide support and assistance to people working in, or retired from, the retail industry when they or their families need it.

They provide accomodation for people who have retired from the retail industry at five estates across the UK. For those who have retired or are still working in retail a Helpline is provided which gives access to support, information, legal advice, counselling and financial assistance if required.

Retail Trust is working to implement a strategic plan that will define it as a modern and dynamic organisation continually increasing its value to all employees across the retail sector. This involves the development of services, expanding the Helpline, increasing the award of financial grants, committing to a major refurbishment programme across all their existing estates, and adding to their portfolio of retirement estates across the UK.

They are also developing additional services for people working in the retail sector, particularly in the area of education, training and lifelong learning.

They have an active fundraising program, including an exciting events schedule, corporate fundraising, and grants from Trusts and Foundations, which supports their core activities and the expansion of their services.

www.retailtrust.org.uk

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Supporter - Skillsmart Retail


Supporter - Skillsmart RetailEstablished in 2002, Skillsmart Retail, the Sector Skills Council for Retail, is a not-for-profit organisation, part-funded by government and aims to be the recognised authority on retailers' skills, needs and priorities. Its mission is to drive a step change in skills levels in retail by:
  • Making a compelling case for the formal recognition of retail skills
  • Uniting retailers to simplify and improve access to the skills system
  • Improving the quality of new recruits into the retail sector
  • Raising the skills levels of the existing workforce in retail operations
Skillsmart Retail is led by retailers for the benefit of all retailers employing people in the United Kingdom. We work with businesses of all sizes to understand their skills issues and improve performance through the development of their people - a particularly key role in a time of recession.

Together with our partners which include awarding and regulatory organisations, we develop fit-for-purpose qualifications including Retail Apprenticeships and Foundation Degrees. This work is supported by the ongoing development of authorative labour market intelligence.

For more information about Skillsmart Retail and its work in the sector, visit our website

"Skillsmart Retail is delighted to be part of Retail Conference 2010 as it will provide a rare opportunity for some of the country's leading retailers to get together with the focus on a common goal. The theme of 'dynamic retailing' will provide a platform for all delegates to share best practice and leave with fresh ideas to take back to their businesses. We hope that even more of the UK's major retailers will see the importance of skills in the retail sector and the benefits that a trained workforce will bring. With the launch of the National Skills Academy for Retail this year and next year's Diploma in Retail Business, this is an exciting time for skills within the sector"

www.skillsmartretail.com

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The Retail Conference - 2009 Event Sponsors


The logos below represent the confirmed sponsors for The Retail Conference 2010. To find out more about any of our sponsors please click on their logos to launch their website.

If you would like to find out more about conference sponsorship please call us on 0844 4145153.

Organised by Retail Acumen

Retail Acumen
K3 - The Retail People
E-mphasis
CTS Retail
Service Management Group
emnos
Retail Trust
Skillsmart Retail
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