The Retail Conference

The Retail Conference 2010 boasts two interactive panel discussions on the agenda; the first to round off the morning, the second to round off the afternoon. Interesting and engaging, these sessions will be a great way for delegates to hear views from the panel, and to voice their opinions on the matter for discussion as well...

End of Morning Panel Discussion

End of Day Panel Discussion

Panel discussion host and facilitator, David McQueen

The end of morning panel discussion will focus on the increasing use by the consumer of social media (such as twitter) and social networks (such as facebook) - and will ask what can retailers be doing to engage customers online to earn their loyalty?

The panellists have all been chosen by The Retail Conference for their expertise in the world of online, social media, networks and social communications. Their objective is to share their knowledge, experience and insights with delegates to enable them to better understand the risks and opportunities presented to retailers by the increased accessibility to and uptake of online communications.

Panellists for the end of morning discussion include:

• Naomi Paget: Head of Customer Relationship Marketing at T.M.Lewin
• Andy Lopata: Business Networking Strategist and our very own conference chairman
• Thomas Power, Chairman of Ecademy, and,
• Nick Tadd, Founder of Social Media Tribes

To find out more about any of the panelists please see the speakers page.

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The end of day panel discussion will focus on the year ahead, and beyond. As well as quizzing the panelists further about issues that have arisen during the day, delegates will have the opportunity to ask them for their views about retailing out of a recession, and, what it takes to be a genuinely 'dynamic retailer'.

Panellists already confirmed for the end of day panel discussion are:

• Catie Callendar, Managing Director EMEA for Crabtree & Evelyn.
• Ian Woosey, Group IT Director, Carpetright
• Hash Ladha is the Group Multi-Channel Director at Aurora Fashions.

More panellists will be confirmed in the coming weeks!

To find out more about any of the panellists, please see the speakers page where their full details will be provided.

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The Retail Conference is delighted to welcome David McQueen as our panel discussion host and facilitator.

David is a humourous and straight talking professional speaker and facilitator. He is passionate about leadership and is the founder of two companies, Magnificent Minds and Magnificent Generation, which focus on leadership for professionals and for young people respectively.

David believes that at the heart of successful individuals and organisations lies an understanding of leadership. First an understanding of self, and what drives you, and then being able to understand others and where possible leading them.

David has travelled the world delivering keynotes and hosting conferences for clients in banking, consulting, education and social enterprise. His method of engaging audiences centres around the SMART Method of communication, in that the communicator should be Strategic, Measured, Authentic, Relevant and Trusted. As he tells his clients no dialogue is effective until we listen first.

We look forward to some straight-talking from David as he leads the panel, listens to the audience and poses probing, relevant questions to the panellists!

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